Unit of competency
Modification History
Not applicable.
Application
This unit describes the performance outcomes, skills and knowledge required to operate the Rapid Roulette wheel, accept wagers and pay out winnings with a focus on specific game rules.
Those developing training to support this unit must consult the relevant state or territory gaming regulatory authority to determine accreditation arrangements for training organisations, courses and trainers and assessors.
The unit applies to dealers who work in licensed casinos. Dealers work with some supervision and guidance from others within predefined procedures and rules. The unit could also apply to casino personnel who supervise the operation of table games, such as the pit boss and pit manager.
In many states and territories, legislation stipulates that all gaming workers must receive training in the responsible conduct of gambling. This is covered in SITHGAM001 Provide responsible gambling services.
Under some state or territory legislation, personnel who conduct table games within a licensed casino must also hold an individual or occupational gaming licence and achieve competence in units that cover the conduct of the particular table games they operate. This is one of a suite of units that may have to be achieved to comply with their occupational licence.
Pre-requisite Unit
SITHGAM001 Provide responsible gambling services
Competency Field
Gaming
Unit Sector
Hospitality
Elements and Performance Criteria
ELEMENTS |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Open table. |
1.1.Check approved equipment is on the table and in working order and positioned according to organisational rules and procedures. 1.2.Check drop box is attached to table. 1.3.Open and balance chip float according to approved documentation and organisational procedures. 1.4.Identify and report variances in chip float. 1.5.Activate dealer and player terminals. |
2. Handle chips efficiently and effectively. |
2.1.Handle chips according to chip work procedures. 2.2.Use correct chip and stack values when cashing out customers. 2.3.Maintain chip float in an orderly manner during game operation. |
3. Operate Rapid Roulette games. |
3.1.Make Rapid Roulette announcements and hand signals. 3.2.Spin wheel and ball according to game rules, organisational procedures and variations. 3.3.Operate Rapid Roulette equipment according to design functions and manufacturer instructions. 3.4.Conduct game at appropriate pace according to organisational standards. |
4. Accept wagers and pay winnings. |
4.1.Accept or refuse permitted wagers according to organisational procedures and variations. 4.2.Determine winning and losing wagers via dealer terminal. 4.3.Confirm winning wagers via dealer terminal. 4.4.Conduct financial transactions according to organisational procedures. |
5. Deal with gaming irregularities. |
5.1.Identify and respond to irregularities or malfunctions according to organisational procedures and approved game rules. 5.2.Recognise emergency and potential emergency situations promptly and take required action within scope of individual responsibility and according to organisational procedures. |
6. Monitor gaming activities for suspicious play or behaviour. |
6.1.Monitor gaming activity for indicators of suspicious play or behaviour. 6.2.Follow organisation procedures and approved rules for handling suspicious activity. 6.3.Maintain integrity of the game according to the approved rules of the game. |
7. Work at the table safely. |
7.1.Maintain correct posture and stance at the gaming table during game operation. 7.2.Use correct stretches and exercises at appropriate times according to organisational work health and safety requirements. 7.3.Identify indicators where customer verbal or non-verbal behaviour may adversely affect own mental or physical wellbeing and apply organisational procedures in response. 7.4.Ensure microphone is adjusted to correct height and distance. |
8. Close table. |
8.1.Notify table closure according to approved organisational rules and procedures. 8.2.Reconcile chip float and document the count according to organisational procedures. 8.3.Account for and secure table gaming equipment according to approved procedures. 8.4.Ensure all customers have cashed out. 8.5.Disable both dealer and player terminals. |
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. |
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Unit Mapping Information
No equivalent unit.
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=68c40a93-e51d-4e0f-bc06-899dff092694